From next year, drivers of Riga public transport will not sell tickets; passengers are kindly invited to purchase code tickets in the smartphone or e-tickets in advance sale outlets
From January 1, 2022, it will not be possible to pay cash to Riga public transport driver and purchase a single (1 trip) ticket for travelling in buses, trolleybuses or trams. In the capital’s public transport, cash settlements will be limited to a minimum. Out of all routes of public transport, purchase of tickets from the driver with the bank payment card will be possible only in bus route No. 22. Passengers are invited to plan their trips and purchase code tickets in the smartphone or e-tickets in more than 400 various advance sale outlets throughout Riga, for instance, in “Maxima”, “Narvesen”, “Circle K”, “Rimi”, etc. The public transport driver in the transport vehicle will issue a trip confirmation certificate to persons with group I or II disability and also in case of technical damage of the transport vehicle.
Purchase of the travel tickets in the transport vehicle from the driver has been maintained in bus route No. 22, which is mostly used by the visitors of the city, who are not regular users of Riga public transport. At present, certain technical issues are being finalized, so that in the nearest future foreign passengers may pay for the trip on this route to the vehicle driver with a bank payment card.
Changes in the ticket purchase will improve the work of “Rīgas satiksme” tram, trolleybus and bus drivers, allowing to focus all the attention on safe vehicle driving. The new procedure will also help to eliminate situations, when counterfeit money or large denomination banknotes are given to the driver, causing inconvenience with the issuance of the change during the trip. Furthermore, other issues related to the cash circulation will also be resolved.
Based on the analysis of the passenger habits for the purchase of tickets, they are mostly bought in advance sale outlets, and with the introduction of the code ticket, the number of passengrs who purchase tickets in the smartphone continues to grow. At present, the code ticket is used by more than 70 000 users.
To be able to use the code ticket, you must first install the application on your smartphone - “Rīgas satiksme” or “Mobilly”, whereas, the application of the association of persons “SP Grupa” is still being developed. After downloading the application, you must purchase the ticket and activate it when you enter the vehicle by scanning the code or entering the transport vehicle identification number that appears below it.
It is possible to purchase up to 10 single (1 trip) tickets at a time in the application. The purchased tickets are valid within three months. More detailed information about the code ticket is available here: https://www.rigassatiksme.lv/lv/biletes/koda-bilete/
In the capital, travel tickets can be purchased in more than 400 various sales outlets. We invite you to have a look at the precise ticket sales outlets on the map here: https://www.rigassatiksme.lv/lv/biletes/bilesu-tirdzniecibas-vietas/
For communication with “Rīgas satiksme”, we encourage you to use the information telephone 20361862, or send an e-mail to info@rigassatiksme.lv. Furthermore, you can contact the enterprise at the website www.rigassatiksme.lv in the section “Contact us”, where anyone can submit an application electronically.
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