The new Riga Support Centre for Residents of Ukraine will also house a customer service centre of “Rīgas satiksme”
In the new Riga Support Centre for Residents of Ukraine located in Kaļķu Street 1, “Rīgas satiksme” customer service centre will also be opened. This way, residents of Ukraine who have found home in Riga will be able to get to know and receive information about travelling in Riga public transport.
Ukrainian civilians who will reside, work or study in Riga and plan to use Riga public transport regularly, are invited to register one of the e-ticket types – Pupil’s card, personalized e-ticket, etc. Employees of the customer service centre will help to find the best solution on the spot and will suggest which of the e-ticket types is most suitable for the individual situation. Support will also be provided for the e-ticket registration, so that it can be obtained on the spot. During the visit, the client will be required to present the identity document.
In order to secure the receipt of information and assistance, “Rīgas satiksme” customer service centre will be open during the same working hours as the support centre – each working day from 09.00 until 18.00. Riga support centre for residents of Ukraine is located in Kaļķu Street 1.
For communication with “Rīgas satiksme”, we encourage you to use the information telephone 20361862, or send an e-mail to info@rigassatiksme.lv. Furthermore, you can contact the enterprise on the website www.rigassatiksme.lv in the section “Contact us”, where anyone can submit an appliation electronically.
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